![]() Try a Different HDMI or Optical Audio Cableįaulty HDMI ARC and optical audio cable will definitely cause your Insignia TV to not have sound. Otherwise, let’s move on to the next step.ĥ. If your HDMI cable is not faulty, you should be getting sound now. Remove the HDMI cable from the port, and plug it back in while making sure it’s properly seated in the port. Instead, the cable may not be properly seated in the port. If your Insignia TV has no sound or picture, the HDMI could be the source of the issue. Interestingly, it’s not necessarily because it’s faulty. If your TV was connected to a Bluetooth audio device, the sound should be working fine now. You can just unpair all the devices that are listed. Go through all the listed Bluetooth devices, and if any one is paired to your Insignia TV, click on the button to unpair it.Select ‘Controllers & Bluetooth Devices’.Go to ‘Settings’ on your Insignia TV home dashboard.In that case, you simply need to unpair these devices and your Insignia Fire TV sound will start working once again. ![]() This could be a Bluetooth speaker, headset, AirPods or earbuds. I’ve seen cases of a number of users who didn’t have audio on their Insignia TV, when in fact the TV was just connected to a Bluetooth audio device. Check If TV Is Connected To a Bluetooth Audio Device Otherwise, restart it so that the settings are applied and check the sound again. Now, the sound on your Insignia TV should working.Select ‘Digital Audio Format / Audio Delay’.Click on the ‘MENU’ button on the original remote controller. ![]() If you have the original Insignia TV remote, you can also change the audio output to PCM from there as well and restart your TV again for the audio to start working. However, in most cases, PCM is what will fix the issue because it is the standard “baseline” sound output generally available on most audio devices now. You may also try the Dolby Digital Plus and Dolby Digital.
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